No Refunds & No Returns Policy

Last updated: January 30, 2026

At Two Prints Co., each item is made with care and often created custom or made-to-order just for you. Because of this, all sales are final.

By placing an order on twoprintsco.com, you acknowledge and agree to the terms outlined below.

All Sales Are Final

• 
  We do not offer refunds, returns, or exchanges for any products once an order has been placed.
  
• This includes, but is not limited to:
  
  Custom or personalized items
  
  Made-to-order apparel
  
  Printed merchandise
  
  Sale or promotional items
  
  

Please review product descriptions, sizing charts, and order details carefully before completing your purchase.

Order Cancellations

• Orders cannot be cancelled or modified once they have been placed, as production begins shortly after checkout.
  

Damaged or Incorrect Items

While we do not accept returns or offer refunds, we want you to receive your order in good condition.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

• Your order number
  
• A clear photo of the issue
  

We will review the issue and, at our discretion, offer a replacement if the claim is approved.

Shipping Issues

• We are not responsible for delays caused by shipping carriers.
  
• We are not responsible for lost or stolen packages once marked as delivered by the carrier.
  
• Please ensure your shipping address is accurate at checkout.
  

Final Sale Acknowledgement

By completing your purchase, you confirm that:

• You understand the item(s) are final sale
  
• You have reviewed all product details carefully
  
• You accept this No Refunds & No Returns Policy
  

Contact Us

If you have questions about your order or this policy, please reach out:

📧 info@twoprintsco.com

🌐 https://twoprintsco.com

Privacy Policy

Last updated: January 30, 2026

Two Prints Co. (“Two Prints Co.,” “we,” “us,” or “our”) operates twoprintsco.com (the “Site”). We are committed to protecting your privacy and handling your personal information in an open and transparent manner, in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our Site.

1. Information We Collect

a. Personal Information You Provide

When you interact with our Site, we may collect the following information:

• Name
  
• Billing and shipping address
  
• Email address
  
• Phone number
  
• Payment information (processed securely by third-party providers — we do not store full payment details)
  
• Order details and purchase history
  
• Any information you voluntarily provide through contact forms, email, or customer support
  

b. Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

• IP address
  
• Browser type and device information
  
• Pages visited and time spent on the Site
  
• Referring website or source
  
• Cookies and similar tracking technologies
  

2. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
  
• Communicate with you about your purchases
  
• Provide customer support
  
• Improve and optimize our Site and offerings
  
• Send marketing emails or promotions (you may unsubscribe at any time)
  
• Detect and prevent fraud or security issues
  
• Comply with legal and regulatory obligations
  

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable core website functionality
  
• Remember your preferences
  
• Analyze website traffic and performance
  
• Deliver relevant advertising
  

You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly as a result.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors
  
• Shipping and fulfillment partners
  
• Website hosting and analytics providers
  
• Email marketing platforms
  
• Advertising platforms (e.g., Meta, Google)
  

These third parties are authorized to use your information only to perform services on our behalf.

5. Advertising & Marketing

We may use your information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising by:

• Adjusting your browser or device settings
  
• Using ad-platform opt-out tools
  
• Unsubscribing from marketing emails at any time
  

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights (Canada)

If you are a resident of Canada, you have the right to:

• Access your personal information
  
• Request corrections to inaccurate information
  
• Withdraw consent for certain uses of your information
  
• Request deletion of your personal information, subject to legal requirements
  

To exercise these rights, please contact us using the information below.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Two Prints Co.

📧 Email: hello@twoprintsco.com

🌐 Website: https://twoprintsco.com

You can email me at info@twoprintsco.com